

GOOD LISTENING = CURIOSITY + RESTRAINT
Being a good listener isn’t about having the right answer—it’s about curiosity, patience, and knowing when to hold back.


RESIST THE URGE TO "FIX" THINGS
You don’t have to fix it. Listening with empathy builds connection and trust—and helps others find their own next step.


SUMMARIZING: HELPING OTHERS FEEL UNDERSTOOD
Want to help loved ones feel truly heard? Try summarizing what they say. It builds clarity, connection, and trust.


HELPING OTHERS FEEL UNDERSTOOD
Want to be a better listener? Reflective listening helps others feel heard—and helps you truly understand what they mean.


AFFIRMATIONS: HELPING OTHERS FEEL MOTIVATED
Listening is powerful, but affirming strengths fuels growth. Help loved ones feel heard and motivated by recognizing what they do well.


LEAD WITH CURIOSITY
Curiosity deepens relationships. Instead of assuming, ask “I wonder why they think that?”—you might be surprised by what you learn!


UNDERSTANDING EMPATHY
Empathy isn’t about fixing—it’s about understanding. Step into your partner’s or child’s world to build trust and deeper connections.